# Trustpilot Has Pulled BingCard's Rating Over Fake Reviews, and 45 of the 52 Left Standing Are One Star > The crypto card service advertises an account opened in minutes with no identity document. Dozens of reviewers say the difficulty is not getting money in. It is getting money out. - Source: India Max - Canonical URL: https://indiamax.net/article/bingcard-trustpilot-fraud-allegations - Author: Ananya Rao - Section: Business - Published: 2026-08-14T14:00:00.000Z - Updated: 2026-08-14T14:00:00.000Z - Tags: Crypto, Consumer Protection, Trustpilot, Fintech - Hindi edition: https://indiamax.net/hi/article/bingcard-trustpilot-fraud-allegations - Reported first by: Asian Morning (https://asianmorning.com/2026/08/14/bingcard-promises-an-easy-sign-up-its-trustpilot-page-tells-a-different-story/) --- Trustpilot has suspended the overall rating of the cryptocurrency debit card service BingCard, telling visitors that the score is unavailable because of a breach of its guidelines, and stating in a separate panel that it has removed a number of fake reviews for the company. The platform does not say how many were taken down, whether they were positive or negative, or whether any of the 52 reviews still visible are themselves under examination. Of those 52, 45 carry one star, the lowest rating the platform permits. Four are five stars and there is one review each at two, three and four. They run from March to July 2026 and, according to reports published this week by Asian Morning and the Londoner Post, they describe the same problem again and again. The recurring complaint is money that stops moving. A reviewer posting as Jammy wrote on 19 July that a 30 dollar deposit could not be used because the balance was short of the card requirement, and that an attempt to convert it to USDT then sat on processing for hours with no reply from support. A reviewer using the name B. Arnault described the same sequence on 22 May, saying a withdrawal request became stuck permanently on processing and that the money could not be reached. A reviewer identified as padro wrote on 23 June about waiting close to a month for a deposit of 1.32 XMR, with support repeatedly promising to pass it to a finance team, and called the experience borderline fraud. A second cluster concerns fees. A reviewer named Casey Dart wrote on 29 June that charges were very high and that money was not returned, particularly when exchanging between currencies. A reviewer identified as Abdo Zentani set out figures on 27 April, saying a transfer of 16.3 USDT arrived as 14.7 after deductions and that a later balance fell to 25 cents, which was described as fees applied without notice. Several reviewers use plainer language. One posting as Mansoor Qurishi called it a fake company that never returns money and stops answering after a first deposit. A reviewer using the handle TA Hoya headlined a review as a scam alert and told others to avoid the service. Alberto Conigli, who said the card had worked for two months, wrote on 24 April that a final USDT deposit was never credited and accused the company of keeping the money. A reviewer named Andy wrote in March that the operators were thieves who had taken his money. What the company sells is the opposite of friction. Its marketing offers virtual and physical cards with no photo identity document, no verified proof of address and no credit checks, qualified by a line saying all of it remains subject to anti money laundering and regulatory requirements. An account, by that pitch, takes minutes to open. The complaints above are all about the other direction. Several things need saying about the strength of this evidence, because they matter to any reader deciding what to do. Trustpilot does not verify individual reviews, so each of the accounts above is an unverified claim by a member of the public. The fake review finding cuts in an unknown direction, which means the removed reviews could have been inflating the score or attacking it, and the picture left behind could be better or worse than the truth. India Max has not independently verified any of these transactions, and no regulator or court has made any finding against the company. The two reports this account draws on are near identical, quoting the same ten reviewers with the same dates, so they are best treated as a single piece of reporting published in two places rather than as two independent investigations. What can be stated without qualification is narrower and still serious. Trustpilot has removed the company's rating and says it found fake reviews on the profile. The reviews that remain are overwhelmingly negative and consistent in what they describe. The company has not replied to any of them publicly, has said nothing about the fake review finding, and did not answer a request for comment sent to the address on its own Trustpilot profile. For a service whose entire proposition is that a stranger can hand it money within five minutes of arriving, a public silence of that kind is itself information. --- Originally published by India Max. Free to cite with attribution and a link to https://indiamax.net/article/bingcard-trustpilot-fraud-allegations.